Terms of Service

1. Agreement to Terms

By accessing or using the Sacred Hound website at sacredhound.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site. We reserve the right to update these terms at any time; continued use of the site constitutes acceptance of any changes.

2. Who We Are

Sacred Hound is a luxury dog products retailer. Our site is intended for personal, non-commercial use by adults. By using our site, you represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

3. Products & Pricing

We reserve the right to modify or discontinue any product at any time without notice. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products or pricing.

All prices are displayed in US dollars. We make reasonable efforts to ensure product descriptions and pricing are accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price and notify you accordingly.

4. Orders & Payment

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or that we cannot verify.

Payment is processed securely through Shopify Payments. Sacred Hound does not store payment card information on our servers.

5. Shipping & Delivery

Shipping times are estimates and are not guaranteed. Sacred Hound is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

For full shipping details, see our Shipping page.

6. Returns & Exchanges

We want you and your hound to be completely satisfied. If you are not happy with your purchase, please review our returns and exchanges policy for eligibility and instructions.

See our Returns & Exchanges page for full details.

7. Intellectual Property

All content on this site — including text, graphics, logos, photography, and product descriptions — is the property of Sacred Hound or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written permission.

The Sacred Hound name, wordmark, and hound mark are trademarks of Sacred Hound. Unauthorized use is prohibited.

8. User Conduct

When using our site or submitting content (such as contact forms or dog name submissions), you agree not to:

• Transmit any content that is unlawful, harmful, threatening, abusive, or otherwise objectionable
• Impersonate any person or entity or misrepresent your affiliation
• Use the site for any commercial solicitation without our written consent
• Attempt to gain unauthorized access to any portion of our systems
• Interfere with the proper functioning of the site

9. User-Submitted Content

By submitting content to Sacred Hound — including dog names, photos, or messages — you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with our business, including on our website and social media channels.

You represent that you own or have the right to submit all content you provide, and that it does not infringe the rights of any third party.

10. Disclaimer of Warranties

Our site and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. Sacred Hound disclaims all warranties to the fullest extent permitted by law.

11. Limitation of Liability

To the fullest extent permitted by law, Sacred Hound shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our site or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these terms shall not exceed the amount you paid for the product or service giving rise to the claim.

12. Governing Law

These Terms of Service are governed by the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts located in Clark County, Washington.

13. Contact

Questions about these Terms of Service? Contact us at info@sacredhound.com or visit our Contact page.